
Address: 920 Lygon Street, Carlton North, Victoria, 3054, Australia
Postal Address: PO Box 61, Carlton North, Victoria, 3054, Australia
Tel: + 61 3 9389 7000
Fax: + 61 3 9389 7050
Email: info@enoteca.com.au
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SHIPPING INFO & FAQs
Online purchases are processed and dispatched Monday-Friday. Click & Collect orders are available for pick up Mon-Sat 10am-3pm. You will be notified by phone or email when your order is ready for pick up if you have opted for Click & Collect.
In stock items normally ship the next business day after an order is placed, except during high volume periods. You will be informed if we are not able to fulfill your order.
PLEASE ENQUIRE DIRECTLY (03 9389 7009) IF YOU NEED TO USE EXPRESS POST.
COVID-19 PROTOCOLS & CONTACTLESS DELIVERY:
To minimise the risk of spreading or contracting coronavirus, signatures will not be required for parcel delivery. FastWay Couriers will be processing all deliveries as an ATL (Authority to Leave) transaction. This means the parcel will be left in a safe place at the delivery address, and a photo will be taken of the item at the door. If the courier cannot deliver the package to a safe place, they will leave a calling card with further instructions. In this instance, the parcel will be dropped in to a local Parcel Connect outlet for collection at a convenient time, or returned to the nearest depot for redelivery.
In the case of alcohol deliveries, FastWay's Courier Franchisee will ask your customer to confirm their first and last name and will enter these details into the scanner on their behalf. No signature will be required, allowing for a contactless delivery to take place.