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Address: 920 Lygon Street, Carlton North, Victoria, 3054, Australia

Postal Address: PO Box 61, Carlton North, Victoria, 3054, Australia

Tel: + 61 3 9389 7000

Fax: + 61 3 9389 7050

Email: info@enoteca.com.au

 

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SHIPPING INFO & FAQs

SHIPPING INFORMATION

Online purchases are processed Monday-Saturday and dispatched Monday through Friday. In stock items normally ship the next business day after an order is placed. You will be informed if we are not able to fulfill your order.
ORDER DEADLINES FOR CHRISTMAS SHIPPING:
Melbourne Metro: 15 Dec
VIC Regional: 15 Dec
Sydney, Adelaide, Hobart metro: 14 Dec
Perth & Brisbane: 10 Dec
THESE DATES ARE A GUIDE ONLY. BUSHFIRES AND HEATWAVES MAY AFFECT SHIPPING TIMES. PLEASE ENQUIRE DIRECTLY (03 9389 7009) IF YOU NEED TO USE EXPRESS POST.


SHIPPING FEES
Where are Enoteca Sileno products available?
If all products are imported from Italy, how can I be sure that their quality isn’t compromised?
Is Enoteca Sileno associated with any of the other businesses using the name 'Enoteca'?
Are your online store prices the same as in your Retail Showroom?
What payment methods can I use online?
I have purchased a product in the Retail Showroom, but I can't find it online?
Can I order online and pick up from the Enoteca Sileno Store store?
What about if I make an error with my online purchase or change my mind?
Can I have my order sent to my place of work?
How secure is my online order?
I am not satisfied with a product, what is Enoteca Sileno’s Product Returns Policy?

Contact Us

Enoteca Sileno
920 Lygon Street, Carlton North 3054 VIC Australia

RETAIL SHOP SUMMER CLOSURE
Shop CLOSED: 5 Jan - 27 Jan
Retail Shop Resumes Trading on Tues, 28 Jan
(See Contact Us page for more details on holiday closures)

Tel: 03 9389 7009
ABN: 73 004 756 834